When you are going through the process of renovating your kitchen, it is important to understand the procedure that is involved

and to respect this schedule in order:

​The first step of course, will be to get your kitchen design/plans right. Once that's done we can start the process of the renovation.

  1. Day 1: Removal and disposal of existing kitchen (5 hours Max.)

  2. Day 1: Plumbing and Electrical Rough-in, this step is a MUST DO, these need to be done by qualified trades people (that we can provide if you don't have any). All electrical and plumbing outlets need to be placed into the right position according to the new kitchen plan to avoid problems.

  3. Day 2: Cabinet assembly and installation of your kitchen (up to 2 days)

  4. Day 2: Benchtop installation; Timber and laminate benchtops are installed at the same time. Custom-made benchtops take up to 3 weeks on average.

  5. Day 3: Splashback installation: Tile splash-back 1 day/Custom-made splashback up to 3 weeks on average.

  6. Day 4: Electrician and plumber come back to install and connect appliances like the sink, range hood, cook top, oven etc...

  7. Enjoy your new kitchen !


Before Installation

  • Upon acceptance of the quote, we will require a 10% deposit on the first day of installation. The remainder will be due upon the completion of the installation.

  • If we are removing existing cabinets, all cabinets are to be cleared of household materials prior to the arrival of FPI. 

  • As per the agreement, all pieces should be verified by the client following delivery.

  • Your planner provides lists of items ordered. 

  • All pieces should be on site prior to the arrival of FPI.

  • Installations are scheduled to begin at 7am unless the client makes other arrangements at the time of booking the appointment. 

  • All appliances are to be on site for the installation.

  • Installers often have to do custom cutting on the job site, and need to be provided space for doing this work. This means that if there is not sufficient room within the kitchen to do the assembly and cutting, the client will need to provide an alternative space adjacent to the kitchen for the installers to use for these tasks.

  • Your kitchen will arrive in flat boxes. 

  • The boxes need to be in or adjacent to the kitchen on the same floor prior to the arrival of our team. 

  • We will not carry or move boxes and/or any appliances from the garage or basement to the kitchen on a different floor.

  • We will protect your floors to the best of our ability.


During Installation

  • The client should be present at the start of the installation to admit installers to the site, ask any questions they wish, provide any needed information to the installers and provide the downpayment. 

  • The client will need to be present again at the end of installation to go over any deficiencies.


After Installation

  • This is a time for you to look over the work and see if there are any deficiencies or issues to report. 

  • Once you have received word from your supplier that your deficient pieces will be delivered, please contact us to arrange a time for completion. 

  • If there is more work to be done by other trades after we have finished installation, it is important that you ensure the work is done in a way which respects the labor we have put into the space. If, for example, a flooring installer removes toe kicks, it is not our responsibility to re-install them. The main scope of our job covers initial installation and resolution of deficiencies as outlined above. 

Additional Notes

The costing provided to you prior to installation will cover the works outlined in the quote. Should you wish to make alterations later on such as swapping out cabinets, adding or removing draws, or if custom work is required, there may be additional costs.